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At Napa River Inn (“Hotel”), the privacy and confidentiality
of user information is important. We are committed to maintaining the
privacy and security of your user information. We may update this policy
from time to time, so please check here frequently. Hotel will not
disclose identifiable user information to any third party without consent.
Hotel is committed to safeguarding your privacy while visiting the
Hotel website, namely,
www.napariverinn.com,
www.napamill.com,
(hereinafter all identified URLs are collectively referred to as the “Site”).
Our goal is to provide you with an Internet experience that delivers the information,
resources and services that are most relevant to you. To achieve this goal,
part of the operation of the Site includes the gathering of certain types of
information about Site users. Because we understand that your privacy is important,
we wish to explain the types of information we gather and the way in which we use it.
This Privacy Policy applies to the Site.
This Privacy Policy covers two types of information gathered at the Site,
personal and aggregated. The term “personal information” refers
to data you voluntarily provide in connection with use of the Site that
identifies you and/or the company on whose behalf you are accessing and
using the Site. Personal information includes, e.g., data submitted in
connection with our services, such as your name, e-mail address,
phone number, company affiliation, physical address and/or certain other
personal information. The term “aggregated data” refers to general
information regarding visitors and users of the Site that relates to
use of the Site, e.g., traffic patterns, number of visits to certain pages,
visits from other web sites or to third-party web sites linked to the Site,
use of particular services and interest in services, information or features
of the Site or other parties made available through or found at the Site.
What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain
from you is not used in a way that you may be unaware of or not agreeable to.
You may wish to submit an information request about our Hotel, participate
in one of our promotions or subscribe to our e-mail or postal mail lists.
In response, we may ask for information such as your name and postal address.
In the event you opt to provide us with this information, we will only use it
for the purpose specified by you at the bottom of the information gathering form.
Information collected on the Site may be used to:
- Register you as a Hotel member
- Plan and purchase hotel accommodations
- Enter your email in our promotions or sweepstakes
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
All forms will provide an opt-out button to allow you to choose not to
participate in Hotel lists and future online marketing. In deciding
whether or not to join such lists, please note that they are only used
for Hotel purposes or in joint promotions with a Hotel partner.
We do not sell, rent or share any of your personal information with any
other party including any third-party joint promoters, nor use it for
unapproved commercial purposes. You may request to be removed from our
lists at any time. All emails distributed to our lists will contain easy,
online access to unsubscribe.
Permission for Use
Hotel may collect and use personal information that you submit at the
Site in any manner that is consistent with uses stated in this Privacy
Policy or disclosed elsewhere at the Site at the point you submit such
personal information. At the time you submit personal information or
make a request, the intended use of the information you submit will be
apparent in the context in which you submit it and/or because the Site
states the intended purpose. By submitting personal information at the Site,
you are giving your consent and permission for any use that is consistent
with uses stated in this Privacy Policy or disclosed elsewhere at the Site
at the point you submit such personal information, and such consent will
be presumed by Hotel, unless you state otherwise at the time you submit
the personal information. Please do not request any such communications
on behalf of an individual or company if you are not authorized to make
the request.
Secure Reservations
If you decide to make an online reservation at the Site, you will be
linked to a reservation interface and a third party booking engine
(“Booking Engine”) provided by Synxis. While it appears
to be part of our site, the Booking Engine is in fact provided by a
third party and is governed by its privacy practices. We understand
that security remains the primary concern of online consumers and have
chosen the Booking Engine Vendor carefully. The Booking Engine
Vendor participates in the VeriSign Secure Site Program, a top security
certification program, and:
- Has a VeriSign Secure Server ID.
- All information sent to this site, if in an SSL session,
is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to
plan and purchase their accommodations, so Hotel is committed to protecting
the information we collect. Hotel has implemented a security program to
keep information that is stored in our systems protected from unauthorized access.
Our Site is hosted in a secure environment. The Site servers/systems are
configured with data encryption, or scrambling, technologies, and
industry-standard firewalls. When you enter personal information during
the reservation process, or during a customer email sign-up, your data
is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Withdrawing Consent to Use
If, after permitting use of your personal information, you later decide that
you no longer want Hotel to include you on its mailing list or otherwise
contact you or use your personal information in the manner disclosed in
this Privacy Policy or at the Site, simply tell us by sending an e-mail,
or by clicking on the “Unsubscribe” button at the bottom of our email
communication to you.
Use of Aggregated Data
Hotel is interested in improving the Site and may develop and offer new
features and services. We monitor aggregated data regarding use of the
Site for marketing purposes and to study, improve and promote use of the Site.
In connection with such purposes, Hotel may share aggregated data with third
parties collectively and in an anonymous way. Disclosure of aggregated data
does not reveal personal information about individual Site users in any way
that identifies who they are or how to contact them.
Exceptions to the Privacy Policy
Hotel has two exceptions to these limits on use of personal information:
- Hotel may monitor and, when we believe in good faith that disclosure
is required, disclose information to protect the security, property,
assets and/or rights of Hotel from unauthorized use, or misuse,
of the Site or anything found at the Site.
- Hotel may disclose information when required by law; however,
only to the extent necessary and in a manner that seeks to maintain
the privacy of the individual.
Use of Cookies
To enable features at the Site, Hotel may assign one or more “cookies”
to your Internet browser. Cookies, among other things, speed navigation through
our Site, keep track of information so that you do not have to re-enter it each
time you visit our Site, and may provide you with customized content.
A cookie is an Internet mechanism composed of a small text file containing a
unique identification number that permits a web server to send small pieces
of information or text by means of your browser and place them on your
computer's hard drive for storage. This text lets the web server know if
you have previously visited the web page. Cookies by themselves cannot be used
to find out the identity of any user.
We use cookies to collect and maintain aggregated data (such as the number of visitors)
to help us see which areas are most popular with our users and improve and update
the content on our site. While in the process of browsing our site, you also
provide us with information that doesn't reveal your personal identity -- what
type of destination you're exploring, for example. We use this aggregated data
only as explained in this Privacy Policy. We do not connect aggregated data to
any name, address, or other identifying information.
You may occasionally receive cookies from unaffiliated companies or organizations,
to the extent they place advertising on our Site or are linked to the Site.
These third-party cookies may collect information about you when you “click”
on their advertising or content or link. This practice is standard in the
Internet industry. Because of the way in which the Internet operates, we cannot
control collection of this information by these third parties, and these cookies
are not subject to this Privacy Policy.
Children's Privacy & Parental Consent
Please be aware that Hotel has not designed this Site for, and does not intend
for it to be used by, anyone under age 18. Accordingly, this Site should not be
used by anyone under age 18. Our privacy policy prohibits us from accepting users
who are under the age of 18. Hotel specifically requests that persons under the
age of 18 not use this Site or submit or post information to the Site.
Should Hotel inadvertently acquire personal information or other data from users
under the age of 18, Hotel will not knowingly provide this data to any third
party for any purpose whatsoever, and any subsequent disclosure would be due
to the fact the user under age 18 used the Site and submitted personal information
without solicitation by or permission from Hotel.
Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might
offer you useful information and services. However, those sites may not follow
the same privacy policies as Hotel. Therefore, we are not responsible for the
privacy policies or the actions of any third parties, including without
limitation, any web site owners whose sites may be reached through this Site,
nor can we control the activities of those web sites. We urge you to contact
the relevant parties controlling these sites or accessing their on-line
policies for the relevant information about their data collection practices
before submitting any personal information or other sensitive data.
Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the
company for whom you use the Site and whose information you submit (if any),
to this on-line Privacy Policy, including the collection and use of information
by Hotel, as described in this statement, and also signifies agreement to the
terms of use for the Site. Continued access and use of the Site without
acceptance of the terms of this Privacy Policy relieves Hotel from responsibility
to the user.
Policy Modifications & Contacting Hotel
Hotel reserves the right to change this Privacy Policy at any time; notice of
changes will be published on this page. Changes will always be prospective,
not retroactive. If you have questions about our policies, please contact:
Hotel Contact Information:
Napa River Inn
Executive Offices
707-251-8550
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