At Napa River Inn, we know your time is of utmost importance, especially when you're on vacation, so we're pleased to provide your with the services of our talented Clefs d'Or Concierge. With more than 400 wineries and countless other adventures available, our concierge will help you create a truly memorable experience.
Our Chef Concierge, a founding Les Clefs d'Or USA member
We're honored to showcase Laurie Gordon, our Chef Concierge. Leading the concierge department at the Inn, Laurie -- A third-generation Napan -- has notched 33 years as a hospitality veteran, finding her passion in hotels after returning home from her UCLA studies.
Laurie is a founding board member of Les Clefs d'Or USA, a prestigious international organization comprised of 3,500 of the world's most exceptional concierge. A French word, Les Clefs d'Or means "keys of gold," and Laurie, ever so knowledgeable, delivers on this, unlocking a world of adventure for Napa River Inn guests. Also a founding member of Napa Valley Conference & Visitor's Bureau, Laurie was awarded the inaugural "Angel of the Year" award -- a reflection of her commitment to the Napa Valley area and all of its offerings.
Known for her talent, Laurie has touched every aspect of the resort while coordinating the resort's travel writer efforts, along with the annual member Kids' Camp program. Laurie prides herself on serving as an outreach to local vendors throughout Napa Valley -- all part of her giving spirit.
Prior to finding her way to Napa River Inn, Laurie spent 24 years at Silverado Resort, where she mastered the business from the ground up, serving as the Chef Concierge with a focus on hands-on training and exemplary service. She also was part of the opening team at The Carneros Inn, where she served as Rooms Director, managing a staff of 50 employees. Her role, however, wasn't limited to that. A member of The Carneros Inn executive committee, she usually had her hands in everything - concierge, reception and housekeeping - which ultimately led to Laurie being honored as the Chamber of Commerce Hospitality of the Year inaugural recipient.
Undoubtedly committed to Napa Valley and all of its happenings, Laurie loves her job as Napa River Inn's Chef Concierge, where her main focus remains on our guests and the memories she can add to each stay.
Our Concierge, Things to do in Napa
Planning your Napa Valley itinerary?
Here's a taste of what our Concierge can do for you:
- Assist with navigating our site and online reservation system
- Provide a map highlighted with points of interest
- Customize itineraries tailored to your preferences and interests
- Generate a recap of the online conversation and recommendations